These monthly questions are compiled by our member services team who take multiple calls, five days a week, to ensure accurate information is being given to our members when it comes to complex queries such as: 


  • Whether a patient can access clinical notes 
  • What required documents need to be legally sent back to a patient’s doctor after a first visit 
  • Whether it’s necessary to complete a service agreement for a self managed NDIS participant. 


All of these questions are answered here – and answered via APodA’s regular member-only emails.