Here is the most commonly asked member question in recent weeks. Don’t forget to check out our member-only web resource for more useful Q+As!


Do clients have a right to access their clinical notes?



The Privacy Act provides clients with the right to access their personal information. A person has the right to seek access only to their own records. Upon receiving a request for access (verbally or in writing), a practitioner must carefully review the client’s record to consider whether there are any circumstances. For example, giving access may pose a serious threat to their life, health or safety or to public health or safety. To read more and to access resources like the new authority to release records template, read up on Clinical Records and Privacy. The below list also appears under ‘Resources’ – shared here as well for ease of access.


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